Brooks Funeral Service - Haywards Heath

What to do when a death occurs.

At Home: Contact your Doctor (or the Doctor on duty) who may attend and confirm that death has taken place and if he or she is able to, issue a death certificate.  These days most families prefer that the deceased is conveyed to the funeral director's chapel of rest at an early stage and this can be arranged at any time of the day or night by telephone. At a Nursing or Residential Home: The above procedure is likely to have been carried out by the Matron or Warden who will advise of the whereabouts of the death certificate. In Hospital: The nursing staff or the appropriate officer will advise you of their own specific procedures and when and from where to collect the death certificate. In all cases the Death Certificate must be taken to the Registrar of Births, Death & Marriages for official record purposes, unless the death cannot be certified by the GP, is very sudden or unexplained and the Coroner is involved. As funeral directors we are totally dedicated to our profession and we are available 24 hours of the day, every day of the year.  We can be called upon for care, advice and practical help at a very sensitive and difficult time.  For most people arranging a funeral is an unfamiliar task. We will guide you through all the arrangements and explain the duties and procedures that will be necessary. Registering a death. Every death should normally be registered in the district in which the death occurs, unless special arrangements are made to register in a more convenient district. The duty of registration must be carried out by the next of kin, family member, the person responsible for making the funeral arrangements or other person connected with the deceased. If you are unsure whether you are entitled to register a death the area Registrar will be able to advise you. Some Registrars have an appointment only system. As funeral directors we cannot register a death but can, of course, provide you with the addresses and opening times of all local registrars. You should take the following with you when you go to register the death: i) the medical cause of death certificate. Issued by a doctor ii) the medical card of the deceased. You should tell the registrar the: Full name of the deceased. The date and place of birth of the deceased. The occupation of the deceased. If applicable, the maiden name of the deceased. The name of her/his spouse, and her/his date of birth and occupation. Whether the funeral will be burial or cremation. For a small fee the Registrar will issue you with a copy of the entry, and further copies if required. These you will need for closing bank accounts, redeeming insurance policies and the like where proof of death is required. You will be issued with a green certificate which is required before a burial or cremation can take place.  Please forward this to us as soon as possible to avoid any unnecessary delay. The Registrar will also issue a white certificate which you should arrange to be returned to your local DSS office along with any benefit books the deceased held, such as a pension book. Registration of the death should take place within 5 working days of the death certificate being issued unless alternative arrangements have been made with the Registrar directly.  A car can be arranged if you have difficulty getting to the Registrar. Removal of the deceased. Our highly experienced team is available 24 hours of every day to attend wherever and whenever a death occurs.  Upon receipt of a call our removal ambulance is despatched and will attend as soon as possible.  We are able to help with any initial questions you may have at this distressing time and will then convey the deceased with dignity to our Chapel of Rest.  Before the removal can take place we must ascertain that the person's doctor, or the doctor on call, has given permission for the body to be moved. If the death has been reported to The Coroner, the deceased must be taken to the public mortuary.  This must be carried out by the funeral directors who are contracted for this purpose by the The Coroner - we are not allowed to attend.  However, you are still completely free to choose our company for the funeral arrangements themselves. Care of the deceased. Once the body of a deceased person has been received into our Chapel of Rest it is usual to carry out a certain amount of preparation and dressing to restore their dignity.  Either at the time of the removal or at the arrangements interview the family would be asked if the person should be dressed in any particular clothing, for instance a favourite dress or suit.  Alternatively we can provide a funeral gown. Sometimes the question of embalming may be raised.  The word embalming often conjures up images of ancient Egyptians and mysterious practices.  Modern embalming has no connection with any of this;  it is a scientific process in many ways similar to a blood transfusion.  Its purposes are to arrest any physical change between death and the funeral, to create a sanitary condition, and to restore a normal appearance. In this way a family can visit the Chapel of Rest with confidence, knowing that the last visual memory they keep of their loved one will be of help to them in coming to terms with their bereavement. Making funeral arrangements > > The Coroner > >
Welcome to R A Brooks & Son - Independent, family owned funeral service.
Haywards Heath office: 35 Wivelsfield Road Haywards Heath West Sussex RH16 4EN Tel: 01444 454391 Opening hours: Monday to Friday 9am - 5pm Saturdays by appointment.
National Association of Funeral Directors
Newick office (by appointment): Ravenoak, Allington Road Newick East Sussex BN8 4NB Tel: 01825 722895 Opening hours: Visitors by appointment.
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